Returns & Exchanges

At JETPILOT, we want to ensure you are completely satisfied with your high-performance gear. If your purchase isn't the perfect fit, you can return or exchange items within 30 days of delivery provided they are in original, unworn condition with tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your gear in its original packaging, ensuring all labels and protective liners are intact to qualify for a full refund.

3

Ship It Back

Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Refund Processing

Once our warehouse team inspects your return, we will process your refund or dispatch your exchange within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing